Comments on: Can your local customers find you easily online?

By: Patti Bunker

Patti Bunker — Fri, 27 Nov 2009 17:30:05 +0000

Giving discounts is a good promotional idea

By: Patti Bunker

Patti Bunker — Fri, 27 Nov 2009 17:29:09 +0000

Thank you!

By: attemcargovag

attemcargovag — Fri, 27 Nov 2009 14:34:42 +0000

Lots of people talk about this topic but you wrote down some true words.

By: Brian Antonelli

Brian Antonelli — Fri, 20 Nov 2009 15:28:09 +0000

I couldn’t survive without Yelp and Kudzu, more Kudzu then Yelp though. When we were remodeling our kitchen we relied heavily on Kudzu to find the right granite company. One of the big ones downtown that boasts the cheapest prices in town had horrible reviews and they didn’t even respond to defend themselves.

When we finally found a place in Roswell that we felt comfortable with we told them that we chose them because of their great reviews on Kudzu. They followed up to make sure that we were happy and even gave us a discount for doing a write-up on Kudzu based on our experience with them.

By: Patti Bunker

Patti Bunker — Fri, 20 Nov 2009 13:27:23 +0000

Good points Lance, in fact next week’s post is all about ratings and reviews! Thanks for the segue!

By: Lance Rigdon

Lance Rigdon — Fri, 20 Nov 2009 12:31:10 +0000

Nice, well written article. Thanks for sharing. Like you I too have no phone books and pretty exclusively use Kudzu or Yelp and of course a good word-of-mouth referral. A business with no web site or a really poor website is a real turn off. I’ll also say that I’m OK if a business gets a bad review on Kudzu when you see someone from the company explaining their side of things. To me that demonstrates that they understand the value of the web and are paying very close attention to what their customers say.